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Frequenly Asked Questions

I had tickets to shows that were cancelled in 2019 - where are my tickets now?

Since March 2020 we have been in constant communication with all our patrons through emails, social media and our website.  We apologize if you missed any of this communication.  All cancelled programming was credited to your patron account in May of 2020 for use toward any of our season programming.

Check your credit here.

I registered my child in Theatre School last year and they were cancelled  - where is my refund?

Since March 2020 we have been in constant communication with all our patrons through emails, social media and our website.  We apologize if you missed any of this communication.  All cancelled programming was credited to your patron account in May of 2020 for use toward any of our season programming.

Check your credit here.

How can I support StoryBook Theatre?

As many of you know, StoryBook is a non-profit that relies on the sales of our programming to support the work that we do. What many do not know is that we do all this work with no corporate support and less than 6% government subsidy and support. The impact of this pandemic will affect the work StoryBook does, for years to come.  While we are happy to credit your file for future use, we would ask those of you that can to consider converting your credit to a donation towards our ongoing efforts in sustainability. If you are able, please consider making a monetary donation to StoryBook Theatre. Thank you for your continued support.

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