Re-Entry Policy

Why so strict?

StoryBook Theatre does not allow re-entry to the theatre once a show has begun.  We can appreciate our younger audiences and their sometimes urgent need to use the restroom, unfortunately, we simply cannot allow re-entry for the following reasons.  We do encourage those who may find this policy hard to understand the opportunity to attend our RELAXED PERFORMANCES where this policy is removed and the factors preventing this policy from being removed entirely are mitigated.

 

1. SAFETY IN VISIBILITY

Given that this is a theatre,  the lights could unexpectedly go out or change state when patrons are trying to exit or re-enter the theatre causing them to trip and fall hurting themselves or even someone else.

 

2. SAFETY IN GENERAL

As the main entrance is used for actors to enter on and off the stage they are not expecting nor prepared for extra bodies to be coming through the doors.  Patrons could therefore easily collide with set pieces or other actors. This could not only injure the patron(s) but the actors or crew as well and the impact on the show could be detrimental as well as a large distraction for the other patrons.

 

3. CONSIDERATION FOR OTHER PATRONS AND VOLUNTEERS ON AND OFF STAGE

Exiting or entering means walking across the stage.  This in and of itself is a HUGE distraction to all the other patrons, actors and crew. Whether it is to use the restroom or arriving late no matter how quickly or efficiently one thinks they are being they are causing a distraction.

 

While we can appreciate that many people would not abuse the privilege and would do their due diligence to be respectful in these emergencies we do have to make sure that the safety for all is paramount without disrupting the show. StoryBook places its focus on those patrons who came to enjoy the show and encourage families to consider the suggested RATINGS for all our shows.

 

We know this policy may not work everywhere but given the options, we have with our space we feel this is the most appropriate and safest option for both our patrons and volunteers working on our shows.

 

Should you have any concerns please feel free to contact us.