StoryBook Theatre & COVID-19 FAQs

In these unprecedented times, it is our belief that the most important thing we can offer is a sense of community.

While moving forward will most certainly not be traditional, we are working hard to make the best decisions for our organization and the community that supports it. We want to assure everyone that the safety of our casts, crews, staff, and patrons is paramount, and will always take priority as we plan for the future.  We encourage you to read more about our plans for moving forward: how this looks, how it will work and how we plan to operate under the guidelines set forth by the province and municipality every step of the way.

READ OUR PUBLIC NOTICES & UPDATES >

How can I support StoryBook Theatre?

As many of you know, StoryBook is a non-profit that relies on the sales of our programming to support the work that we do. What many do not know is that we do all this work with no corporate support and less than 6% government subsidy and support. The impact of this pandemic will affect the work StoryBook does, for years to come.  While we are happy to credit your file for future use, we would ask those of you that can to consider converting your credit to a donation towards our ongoing efforts in sustainability. If you are able, please consider making a monetary donation to StoryBook Theatre. Thank you for your continued support.

I had tickets to Frog & Toad and/or Big Fish - what can I do with my tickets?

All cancelled programs have been automatically credited to the purchasers account for use for any future StoryBook programming, including Theatre Tickets and Theatre School classes.  An email was sent to all our ticket holders on May 15, 2020.

What's happening with the 2020/21 Season?

For Season 44, we have made the bold decision to plan as if our programming were to happen tomorrow, under the current social distancing measures. That said, we are also prepared to continue to adapt and shift, according to the provincial and municipal guidelines for all public gatherings and socialization. It is our hope that at some time in our coming season, we will see an audience of some shape and size join us for our productions. Until that time, we are prepared to present all of our shows online, if necessary. As patrons of our programming, we ask for your understanding, that we will make every effort and strive to present our programming in person as it was before when it appropriate to do so.  Should that option not be available to us, everyone who has purchased a ticket will be notified 30 days before a show's opening, whether the show will be presented online or in person.  More information about Season 44 can be found here.

I've paid to enrol my children in SBT Camps and programs - what happens to my fees?

Anyone currently enrolled in Summer Programming will be credited the full amount for their previously registered class and will be given priority to transfer their registration to one of the new online programs.  Should none of the new online programs meet your needs the credit will remain on file for use towards theatre tickets or future programming.

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